Customer Testimonials

What a great group of people to work with! I love my truck!!
Jared M.
2023 GMC Sierra 2500 AT4
I did not have the time or energy to shop and negotiate for a car. I talked with Alexander at OneRequest and gave him a list of what we were looking for. His research, advise, guidance, and negotiations were invaluable. Not only did we get the exact Jeep we asked for, it was well within budget and perfectly timed. The whole transaction seemed so simple. This is the first time I have felt confidant and actually in control during a car purchase. I am so thankful for Alexander and OneRequest!
Jane D.
2018 Jeep Grand Cherokee
Thank you, Alexander for locating my Highlander and facilitating a smooth process from beginning to end, allowing me to have the vehicle I desired! Amazing service. Highly recommend this company!
Lori D.
2023 Toyota Highlander XSE
Our local dealer was charging a significant premium over MSRP and the options that we wanted were hard to find given current supply chain problems. I tried calling a few dealers outside our market area, but they didn't have what we were looking for. They also told me that even if they did, they couldn't sell to me, because I was "out of market". Alexander at OneRequest did an excellent job of locating a vehicle that had the options we wanted without the dealer mark-up. It saved me a lot of time and frustration He also provided very helpful advice during the documentation and closing process.
Patrick R.
2023 Mercedes GLE350
Buying a car is painful. OneRequest not only helped me with my search for a vehicle, but also helped me with the buyout of my lease and sale of my existing vehicle. Definitely recommend.
Mike R.
2023 Chrysler Pacifica
Alexander and the OneRequest team did an outstanding job of locating and helping me through the whole purchase process on two cars in 2022. I will definitely be using them in the future.
Steve H.
2023 Jeep Wrangler 4xe
Great experience using OneRequest and working with Alexander. Helped me greatly in my new car search, and absolutely maximized my trade in value. Highly recommend!
Derek H.
2023 Hyundai Palisade
OneRequest found me an amazing car! After advising me on certain model years and engines to avoid, Nate and Alexander put in countless hours over the course of a month to find me exactly what I was looking for, vetted the seller, title and maintenance records, and made all the arrangements to have the car dropped off at my house. I’ll never buy a car again without the OneRequest team. Worth twice what they charge for their service. Great job!
Paul A.
2006 Mercedes-Benz SL55
OneRequest found me an awesome Jeep Gladiator. They helped me with all the details of purchasing, trading in and negotiating. And the purchase was painless. It was so comforting to know they had my best interest at heart. Would recommend to all of my friends.
Margo W.
2023 Jeep Gladiator
OneRequest's concierge service is outstanding! They helped me secure the exact vehicle that I was seeking at an excellent price and shielded me from the often frustrating interactions and negotiations with multiple dealers. OneRequest has revolutionized the car buying experience.
Gary B.
2023 Mercedes-Benz S580
OneRequest provided a fabulous experience. I worked directly with Alexander and he was able to locate a brand new 2023 Nissan Leaf and had it delivered to my home. I never had to set foot in the dealership! Overall, I am extremely pleased by the experience and it saved me a massive amount of time finding and negotiating a deal for my new vehicle. I highly recommend OneRequest.
Joseph D.
2023 Nissan Leaf SV
OneRequest were very helpful in finding the exact vehicle we wanted. It was about 200 miles away from our home, but the dealer offered to deliver it for us. Their help was very worthwhile.
Ted G.
2023 Hyundai Tucson Limited
OneRequest helped our son buy his first car. Brett was extremely helpful locating a car in his price range and with low mileage. We would have never been able to find a vehicle of the same excellent quality on our own. We highly recommend OneRequest and will definitely hire them the next time our family is in the market for a new car.
Mary L.
2018 Jeep Wrangler
The experience with OneRequest was absolutely fantastic. Brett helped me to find my full electric car in a nationwide hunt. I am absolutely happy with the service he provided for finding the car, talking to the dealership about all the details and finalizing the purchase. I strongly recommend the OneRequest Concierge Service...Thanks again for all your help!
Dirk P.
2022 VW ID.4
Brett from OneRequest was such a pleasure to work with. It’s a tough car market out there and Brett was there to guide us every step of the way. Once we found a car that met our needs, he served as our liaison to the dealer and helped us understand and process all our paperwork. Brett was extremely knowledgeable, invested, patient, and supportive.
Brett H.
2022 Toyota Corolla Hybrid
I had a wonderful experience with OneRequest! I became frustrated trying to find a car when I discovered OneRequest online. I signed up on Saturday night, talked to Brett on Sunday and by Monday afternoon, he had found the car I wanted. He helped negotiate the best possible price and helped me find the best interest rate. When I went to pick up the car and sign the paperwork, he was there to review all the paperwork to make sure everything was ok. I appreciated his help so much! I don't think I will ever buy another car any other way.
Jenny C.
2022 Toyota Venza
If I could give them 10 stars I would. I run a small business and the quality of their customer service is top notch. After a month of "kicking tires" on potential Jeeps, [OneRequest] found exactly what we were looking for … and negotiated under asking price even with transportation fees! How he did that I'll never know, unbelievable.
Daniel B
1985 Jeep CJ-7
My concierge knew the industry, listened carefully to my needs, and was determined to find the best vehicle for me. He did an outstanding job of locating vehicles, communicated continuously, and was with me every step of the way. His expertise and advice were beyond helpful. The time and energy he saved me by researching, and making inquiries on my behalf was well worth the concierge service fee. I wouldn’t hesitate to use the OneRequest concierge service in the future.
David N.
2008 Lexus ES 330
The team at OneRequest was incredible. They worked very hard to find the exact kind of car that we were looking for. The whole experience was above and beyond what we expected. I never dreamed that purchasing a car would be this easy. I would highly recommend working with the team at OneRequest.
Ricky B.
2014 Acura RLX
I had a great experience using the OneRequest concierge service. In such a challenging car buying market, it was great to have an expert in my corner to locate viable options and negotiate both the new car purchase and my trade-in. They helped me get the best deal possible and saved me a ton of time by putting in all the legwork on my behalf. OneRequest was a valuable partner in my car buying process!
Bob B.
2022 GMC Yukon XL
Brett is professional, personable, and friendly. It is my opinion that the Concierge fee is a minor expense that took a lot of stress off the process of trying to locate the car we were looking for. OneRequest, based in Overland Park, KS is a service provider that I recommend and will plan to use in the future.
Mike V.
2020 Lincoln Continental
Not only was our Concierge easy to work with, but he was able to educate me along the way about features and options on the cars without me needing to speak with a salesperson from the dealership. His knowledge and expertise in the process of picking and purchasing a car were exactly what we needed for the hands-off approach we were looking for.
Ryan M.
2022 GMC Yukon
My Concierge was great. He got right on it and was very friendly, and extremely knowledgeable. This service saved me time and removed stress from the process which was exactly what I was looking for. I would definitely recommend OneRequest Concierge!
David D.
2022 Mercedes S580
Brett was really personable....he did more than what I thought I would get for the service....I’ve never walked away with such a good feeling after buying a car.
Fred B.
2004 Jeep Wrangler Rubicon
OneRequest Concierge found us a vehicle that fit our needs in one of the toughest markets to buy a new car. Most dealers were asking for a price that was over sticker, OneRequest found a dealer that was willing to sell the car at a fair price. I not only saved on the price but also the time to research and find our vehicle.
Marco I.
2022 Mercedes GLS450
I would never have felt comfortable myself reaching out to a dealership in another state to negotiate a trade-in value. You guys certainly made it seem easy. Helping us get over our comfort zone was worth the [concierge] fee.
Brett D.
2018 Land Rover Discovery
There is no possible way I would find a Subaru Outback in this market that is available for sale brand new because I would not have had the time…. that is the real benefit of OneRequest Concierge because they were constantly looking for that deal. I saved so many hours. No one wants to spend a ton of their day doing something you don’t like to do, instead of things they really enjoy, like spending time with friends and family.
Jamie G.
2022 Subaru Outback
Easily the most convenient and stress-free way to purchase a vehicle. My personal concierge handled all the paperwork and negotiations and was even on the phone with me while signing to make sure they didn’t try to upsell me on anything I didn’t need. 10/10 would recommend this service.
Tanner R.
2019 Honda Insight
The Concierge fee is more than worth it for the peace of mind that I got the best deal, the time savings, the ease of the buying process, and having an advisor by my side. The OneRequest Concierge service is a different level of experience.
Tim D.
2022 Audi e-tron GT
The Concierge fee is worth every penny. The service saves your time and the cost is more than covered by the money saved on the price you pay for your car.
Zach T.
2021 Kia Stinger
We were 100% satisfied. Our Concierge was realistic with expectations, communicative, and detail orientated. He knew 20x as much about cars than I do. It was a great car buying experience.
Brad E.
2018 Honda Odyssey
The Concierge team did an excellent job helping me buy my car. They helped source a relevant list of vehicles, negotiate terms, and saved me a ton of time/money by having everything lined up to complete the purchase. Highly recommended for anyone looking to save time purchasing a new car.
Greg P.
2021 Acura RDX
My Concierge was super knowledgeable, patient, and very responsive. I will have no hesitations in using OneRequest again.
Ryan S.
2013 Toyota 4Runner
This was a great car buying experience. The end of our lease was fast approaching, and even though we knew what we wanted to purchase, we had no time to shop. Inventory has been extremely low, and cars are tough to find. Alexander did an incredible job calling around to multiple states and finding us the perfect upgraded vehicle for a great price. I definitely feel that we saved money by using this service. Thx so much OneRequest!
Kelly R.
2021 Acura MDX
Worked great for me. I just didn’t have time or expertise to focus on acquiring a car and OneRequest has both. Very happy with my new (to me) wheels and have peace of mind that it’s a good car at a fair price. Easy to work with and even kind of fun!
David E.
2011 Lincoln MKX
The experience was great. If you’re shopping for a car, I would highly recommend it. It was super easy and really helpful.
Jeremy B.
2001 Jaguar XJR
Very professional and great to work with such competent staff. They listened carefully to what we were looking for and scoured the country to find the car we wanted at the best price! They did all the searching and leg work for us without us having to go through a dealer and give out all our personal information. We will use this service again!
JoAnn L.
2021 Toyota Highlander
OneRequest Concierge saved me time and anxiety. I had someone who knew what they were doing, had done this many times, was better at it than I was, working remote.
Clark J.
2022 Volkswagen Taos
They simply listened and let me know that they would begin their process of putting together options for me to consider. A day later I had an initial list. I was just so impressed with the Concierge and his knowledge, putting me at ease, and taking the negotiation part out for me.
Scott M.
2013 Honda Accord EX-L
The Concierge found exactly what I was looking for. I really personally did not want to haggle with the dealership. The Concierge was able to negotiate a great rate for me.
Troy J.
2017 Subaru BRZ
OneRequest Concierge for sure helped me in my car shopping process. OneRequest Concierge did what it said it was going to do: find me a vehicle. I’m happy.
Steven M.
2015 BMW 5 Series
OneRequest took all of the frustration out of my car buying experience. My concierge negotiated with a dozen dealers to get me a really great deal! He was really on top of things and good about communicating.
Mel A.
2021 Toyota RAV4
I would encourage others to use [OneRequest]. It saves a lot of time and effort on the consumer’s part. [OneRequest Concierge] exceeded my expectations.
Jeff D.
2021 Jeep Grand Cherokee High Altitude
The concept of someone doing everything for me was really, really appealing. I had never done any of this before. After using OneRequest Concierge, I don’t think I’ll ever want to do this on my own. OneRequest has a customer for life.
Mallorie M.
2016 Hyundai Tucson
The process took all of the stress out. It’s worth every penny to have someone do the work for you, especially if they are going to save that money anyway on the car.
Jeremy M.
2020 Buick Enclave
I was hesitant to use a car buying service due to the cost but after seeing what a car expert can do to find, negotiate and even bid out my shipping (!), I ended up saving money. I won't ever buy a car on my own again.
Tom G
2019 Audi S4